Refund & Returns Policy
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unused, unopened, and in original packaging
- Must be in the same condition as received
- Proof of purchase is required
🚫 Non-returnable items:
- Opened or used fragrances
- Clearance or final sale items
- Gift cards
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
- Refunds will be issued to your original payment method
- Processing time: 3–5 business days
Exchanges
We only replace items if they are:
- Defective
- Damaged during shipping
If you need an exchange, contact us with:
- Order number
- Photos of the item and packaging
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
Please contact us within 48 hours of delivery with:
- Clear photos of the item
- Packaging and shipping label
We will resolve it quickly with:
- Replacement OR
- Full refund
Shipping Returns
Customers are responsible for return shipping costs unless:
- Item is defective
- Wrong item was sent
We recommend using a trackable shipping service.
Non-Delivery / Lost Packages
If tracking shows delivered but you did not receive your package:
- Please check with neighbors and your local carrier
- Contact us for assistance
We are not responsible for packages marked as delivered by the carrier, but we will help investigate.
Contact Us
For any return or refund requests, contact:
LuckyDealz Support
📧ADHDAUTOREPAIR@GMAIL.COM